View over Verbier chalets in winter

The Verbier service company, since 2005

Life in Verbier,
looked after.

Bespoke service for a limited number of chalet owners and company owners in Verbier — discreet, personal and year round.

Verbier only

Your home. Your business. Your time.

First Resort has looked after luxury homeowners in Verbier since 2005. We work in one resort only, because local knowledge is most of what makes service good.

Over twenty years we have built a network of reliable suppliers and a team of trained staff — and we keep client numbers deliberately low, so you reach a person who already knows your chalet.

2005Founded in Verbier
Year roundNot only ski season
One resortVerbier, exclusively

One team.
Everything handled.

From opening up your home before you arrive to running a renovation while you are away, we coordinate the detail so you do not have to.

Chalet management

Property checks, maintenance, seasonal opening and closing, suppliers and staff — everything that keeps a chalet ready.

Concierge

Arrivals, groceries, housekeeping, ski passes and instructors, chefs, childcare and the small requests that make a stay work.

Home administration

Keys, invoices, post, contractors, vehicles, utilities, insurance and local paperwork handled on your behalf.

Projects & renovation

Renovations, interior projects and rental handovers, run through a network of Verbier trades we know and use ourselves.

Services are put together per client. Most owners start with one thing and hand over more.

Ask what we would do first

Business Wiser

Running a company here, without the admin.

The same service we give homeowners, applied to businesses. We work with early stage and established small and mid-sized companies, including Swiss entities owned or controlled from abroad.

Accessible, affordable and reliable — and close enough to the detail that nothing sits on a desk waiting for a decision.

  • BookkeepingDay-to-day accounts kept current, not reconstructed in January.
  • Accounting & year endAnnual accounts prepared and coordinated with your fiduciary or auditor.
  • VAT & taxFilings, deadlines and correspondence with the cantonal authorities.
  • PayrollSalaries, social charges and employee paperwork processed on time.
  • Management reportingClear numbers each month or quarter, in a format shareholders can read.
  • Company administrationRegistered address, post, banking admin and local representation.
Nicola Burstall, First Resort
Nicola Burstall

The person behind the service

Your sole contact: Nicola.

Nicola runs First Resort. After ten years in London working in law and financial headhunting, she moved to Verbier to work as an assistant hotel manager, then worked as a chef and chalet manager for a luxury ski company before starting First Resort to offer private owners the same standard.

Over two decades of administration and hospitality later, her approach is still the same: talking to everyone, knowing every trade in the valley, and answering the phone personally.

  • Long-term client relationships
  • Established local supplier network
  • English, French, Spanish, Italian
  • Available year round, not only in season
Paraglider over the Verbier valley

Property & rentals

We hear about properties before they are listed.

Our network means we often know about sales and rentals before they reach the open market — which is usually when the good ones go.

If you want to rent your chalet out, we can act as concierge and hire full-time staff to look after it. We already know your property, so the handover to rental clients is one conversation, not a project.

Built around how you wish to manage your property — not a catalogue of suppliers.

Our design partner

Renovations and interiors.

For renovation and project management we work hand in hand with FormaDB, an interior design company. They design the space; together we run the project, so you still have one point of contact from first sketch to handover.

Interior design

Concepts, materials, furniture and finishes, designed by FormaDB around how you live in your home.

Renovation

From a single room to a full chalet, carried out with trades we know and supervise on site.

Project management

Planning, budgets, contractors and follow-up handled for you, including while you are away.

Let's talk

Good service should make life feel lighter.

Tell us what you need in Verbier. We will tell you where we can help, who we would bring in, and what we would do first.

Address
Chemin des Vernes 5A
1936 Verbier, Switzerland

We reply to everything, usually the same day.