Chalet management
Property checks, maintenance, seasonal opening and closing, suppliers and staff — everything that keeps a chalet ready.
The Verbier service company, since 2005
Bespoke service for a limited number of chalet owners and company owners in Verbier — discreet, personal and year round.
Verbier only
First Resort has looked after luxury homeowners in Verbier since 2005. We work in one resort only, because local knowledge is most of what makes service good.
Over twenty years we have built a network of reliable suppliers and a team of trained staff — and we keep client numbers deliberately low, so you reach a person who already knows your chalet.
From opening up your home before you arrive to running a renovation while you are away, we coordinate the detail so you do not have to.
Property checks, maintenance, seasonal opening and closing, suppliers and staff — everything that keeps a chalet ready.
Arrivals, groceries, housekeeping, ski passes and instructors, chefs, childcare and the small requests that make a stay work.
Keys, invoices, post, contractors, vehicles, utilities, insurance and local paperwork handled on your behalf.
Renovations, interior projects and rental handovers, run through a network of Verbier trades we know and use ourselves.
Services are put together per client. Most owners start with one thing and hand over more.
Ask what we would do firstBusiness Wiser
The same service we give homeowners, applied to businesses. We work with early stage and established small and mid-sized companies, including Swiss entities owned or controlled from abroad.
Accessible, affordable and reliable — and close enough to the detail that nothing sits on a desk waiting for a decision.
The person behind the service
Nicola runs First Resort. After ten years in London working in law and financial headhunting, she moved to Verbier to work as an assistant hotel manager, then worked as a chef and chalet manager for a luxury ski company before starting First Resort to offer private owners the same standard.
Over two decades of administration and hospitality later, her approach is still the same: talking to everyone, knowing every trade in the valley, and answering the phone personally.
Property & rentals
Our network means we often know about sales and rentals before they reach the open market — which is usually when the good ones go.
If you want to rent your chalet out, we can act as concierge and hire full-time staff to look after it. We already know your property, so the handover to rental clients is one conversation, not a project.
Our design partner
For renovation and project management we work hand in hand with FormaDB, an interior design company. They design the space; together we run the project, so you still have one point of contact from first sketch to handover.
Concepts, materials, furniture and finishes, designed by FormaDB around how you live in your home.
From a single room to a full chalet, carried out with trades we know and supervise on site.
Planning, budgets, contractors and follow-up handled for you, including while you are away.
Let's talk
Tell us what you need in Verbier. We will tell you where we can help, who we would bring in, and what we would do first.
We reply to everything, usually the same day.